ISO 9001 IMPROVING QUALITY AND SUSTAINABILITY IN LONG TERM HEALTH CARE

HOW DOES ISO 9001 CONTRIBUTE TO CREATING A DYNAMIC WITHIN A LONG-TERM CARE HOMES COMMUNITY (RESIDENTS, STAFF, FAMILIES) THAT HELPS SUSTAIN AN OPTIMAL QUALITY OF LIFE?

Taking into account the expectations of key interested parties in the management system – in this case, the residents, their families, and the staff – is a requirement of ISO 9001 that has been strengthened in the latest edition. Identifying these interested parties more precisely in order to integrate their requirements into the QMS in a more relevant way, and ensuring their needs and challenges are being taken into account.

The transition to ISO 9001 involves the development of a system that encompasses all of the critical functions and services that are required when delivering long term care. Interviews with residents and their families enable the system to be developed with input from different points of view and cross-reference that data so that we can build on existing strengths and target improvement actions for a better quality of life.

ISO 9001:2015 HELPS YOU ADAPT TO THE OVER-65S WHO ARE ON THE INCREASE AND REPRESENT A DIVERSE AND DYNAMIC POPULATION. HOW DOES THE STANDARD SUPPORT INNOVATION THE COMMUNITIES VARIOUS NEEDS AND REQUIREMENTS?

ISO 9001 emphasizes the importance of getting to know your organization, which is in constant flux, namely its environment (internal and external) and its interested parties. This understanding is key to the success of any organization.

Developing policies and procedures around the delivery of that service that is reviewed audited and widely available. Ensure a consistent approach to the delivery of service and provide an auditable benchmark from which improvement initiatives can be built. ISO 9001 also requires feedback loops to be built into your systems such as satisfaction surveys with residents and their families enabling you to identify areas that need improvement. Identification and investigation of incidents should be formalized so that analysis of these offers evidence of areas of systemic weakness that need to be investigated and addressed. Other areas such as staff training, maintenance management, and vendor assessment also contribute to the stability of the organization and the facility.

Establishing these types of systems then enables your organization to focus more directly on innovation and continuous improvement. Innovative thinking and actions can then be initiated in all areas, including resident care, technology, service, management systems, etc. with the full knowledge that you have a control and measurement system that will clearly indicate if these are a success.

Using software such as Paradigm 3 enables you to easily manage the various parts of your QMS such as document control, improvements, and training. Enabling you to automate many of the tasks that is central to ISO 9001 requirements giving you the confidence your system is in control and identifying issues and improvement opportunities and measures that lead to a successful organization.

Implementing an ISO 9001 system throughout your organization will ensure that you have confidence that your facility is being run for your residents in a cost-effective consistent and improving environment.

5 Tips to Help Keep Your Electronic Document Files Organized

5 Tips to Help Keep Your Electronic Document Files Organized

Once your business reaches a certain level, the number of documents becomes unmanageable unless a realistic and high-quality organization system is put into place. Your options for storing documents include keeping them on your mobile device, laptop, desktop or on the cloud. Gone are the days when only paper trails could define a business. Now, we rely on storage solutions that are not physical but rather electronic in nature.

If you’re having a problem getting your files organized, here are 5 helpful tips you can use right away to help get things sorted out.

1. Keep All Documents in One Place

It can be difficult trying to find a file or two when they are located in different areas on your computer. Instead, keep them all together using one root folder. This way, the files can be located much faster. It’s a lot easier to find files when they are all located under one root folder.

2. Folder Hierarchy

The next thing you need to do after creating the root folder is to make a logical hierarchy to make finding files as easy as possible. Imagine the folders that are located below the root folder as the drawers in a filing cabinet. What should you name them? Make a plan for this before starting to organize your files.

3. Folders within Other Folders

Other folders can be created within the main folders. These can be planned ahead of time as well but the majority will be created as you move your business forward.

4. Keep It Simple

Try to keep everything as simple as possible so that this does not become a complex system. The idea is to be able to find files quickly and logically. Give all folders simple names that directly reflect the type of content within them.

5. Use the Cloud

One of the best things to do for your business in order to help facilitate rapid expansion is to use the cloud for document storage and organization. This is a system that provides the security you need and the ability to create easy storage solutions that can be accessed and shared by others within your company. You’ll be able to decide which ones are shared and who they will be shared with. You’ll have complete control over the software and can customize it to meet the needs of your business.

Find out more about cloud software document management solutions by visiting our website today at interaxgrp.com.

Document Compliance Software for Labs & Hospitals

Document Compliance Software for health care and labs

As a lab technician you need the best compliance and document control software available on the market. When you don’t have time to micromanage all of your documentation and find that it is becoming overwhelming, take a look at the Paradigm 3 software. It is service-specific and can be customized according to your industry and your own needs. You’ll find that it is one of the most versatile software packages available for document storage and for fulfilling compliance obligations.

Manage Documents

Manage all of your documents in one place on the cloud or directly through you own server network. You’ll also be able to create new documents, review them, approve them and release them using this software. Use the targeted items of action to make sure that your workflow is seamless throughout the life cycle of any documents you have. Make revisions and schedule reviews to make sure that you never forget or put off anything important.

Manage Incidents, Accidents and Risks

Our system is extremely flexible and ensures that all reporting and processing for investigative workflows is compartmentalized and assigned. When you need to make sure that certain steps are being carried out to ensure compliance, this is the program you need. You’ll have instant access to individual or bulk statuses and outstanding issues.

Training Module

Stay up-to-date on the training and education requirements for compliance in the field. Personnel will be notified when more training is required to remain compliant. This is the best way to remain proactive and to stay in control over the compliance regulations in the healthcare industry.

Resources Module

Some of the many tasks that this compliance software can handle include customer assessment, vendor approvals, time management and much more. Resource information such as certificates or photographs can be placed into records and documents using the state-of-the-art paper clip feature.

Discover what the Paradigm 3 can do for your laboratory today. Visit interaxgrp.com to arrange to take a demo today.