To ensure ISO 9001 is a central tool in your manufacturing facility, every employee in the organization should have a basic understanding of the order and flow of the organizational and companywide processes. Without understanding these processes, it’s difficult to diagnose problems and implement preventive or corrective actions. Understanding and meeting requirements Document control is […]

Whether you are a manufacturing company, a retail establishment or an industry that deals with products or services, handling consumer complaints must be kept as a priority. Your reputation as a company depends on timely responses to complaints. Many companies that haven’t survived have failed to stay on top of this important part of customer […]

Training is an important aspect of any business and keeping track of the records can get confusing even for a small company. As your industry continues to evolve it’s crucial that your employees receive the training they need to stay on top of the current technology and the latest trends. Our Paradigm 3 Training Module […]

Running a dental office involves a lot of complex issues including the tracking of appointments, getting in touch with patients when it’s time to schedule another yearly checkup, keeping track of x-ray and individual dental charts and making sure that all records are kept private for patient confidentiality compliance. At the Interax Group, we have […]

More and more businesses are turning to cloud solutions for their document management software since it provides the ability for employees to access records and files when they are outside the office. All files can be accessed on any type of device when an employee is away from his desk. The workflow can continue at […]

Paradigm 3 ISO 9001 2015 Requires Risk Management Managing risk has now become a major focus of ISO 9001. Specific language has been added to the standard to require organizations to assess and mitigate risk. 6.1.2 The organization shall plan: A. Actions to address these risks and opportunities; B. How to: 1. Integrate and implement […]

Test laboratories can receive a number of benefits by using our Paradigm 3 Software including improved time management and workflow. The daily operations of these facilities will also experience better overall effectiveness with advanced productivity. Our system gives you complete control while being able to manage the regulations that you need to follow. Some of […]

Compliance means that your business is conforming or obeying the regulations or rules set out by a governing body or set by the Law. Corporate management must ensure that all of the legalities and regulations are being followed to the letter in order to avoid harsh penalties or even lawsuits. Compliance must always be put […]

If you are operating an industry that is regulated you can now integrate your compliance and your records management together as one for fast and efficient record-keeping. Our software helps you stay up-to-date with the changing compliance regulations while at the same time offering security, privacy, and storage for all of your records. Even the […]

Interax Group was proud to take part in a healthcare trade show that took place in Alberta last month. The show ran from May 26 to May 28, 2017 in Banff, Alberta and it provided leaders in their fields the opportunity to unleash their full potential. The Canadian Society for Medical Laboratory Science, CSMLS, was […]